Implementing Email Etiquette Standards with Twirly AI’s Custom Tone Settings
Jun 14, 2025

Inconsistent email etiquette can damage your brand’s reputation and confuse recipients. Twirly AI’s custom tone settings enable teams to enforce unified communication standards effortlessly.
You can define formal, friendly, or technical tones and apply rules for salutations, sign-offs, and signature formats. Templates include approved language guidelines to ensure every automated reply adheres to your style guide.
Automated etiquette enforcement reduces manual editing and enhances professional consistency. Departments like sales, support, and HR can each have tailored style profiles. Real-time suggestions flag deviations and recommend corrections before sending. Consistent etiquette builds trust and maintains brand integrity at scale.
Configuring tone profiles begins in the Twirly AI dashboard under “Style Profiles.” Create a new profile by selecting default greeting lines, sign-off phrases, and preferred vocabulary. Include conditional rules for scenarios like internal memos versus customer outreach.
Assign profiles to sender identities or Gmail accounts for automatic application. Twirly AI applies these standards during draft generation, ensuring compliance without manual oversight.
You can override defaults on a per-email basis while retaining the core etiquette framework. Advanced settings allow insertion of legal disclaimers or footers based on content categories. This level of automation keeps your communications polished and professional.
Beyond basic tone enforcement, Twirly AI analyzes structural elements for readability. The AI flags long sentences, passive voice, and jargon, suggesting simpler alternatives. It enforces line length limits to ensure emails display well on mobile devices.
Bullet lists and paragraphs are auto-formatted for clarity and accessibility. This automated structuring respects recipients’ time and improves message comprehension.
Real-time feedback helps senders refine drafts without external style guides. Teams can track readability improvements across campaigns via the analytics dashboard. Better readability leads to higher engagement and fewer misunderstandings.
Monitoring etiquette compliance is crucial for continuous improvement. Twirly AI’s analytics include style adherence metrics, showing the percentage of emails matching profiles. Generate compliance reports for leadership reviews or training sessions.
Identify common infractions like missing salutations or unnecessary exclamation marks. Use insights to update style profiles and train team members on best practices. Incorporate new terminology or brand messaging updates directly into your style library.
Celebrating etiquette improvements motivates consistent adherence.
With Twirly AI, professional communication becomes an organizational habit.